{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"Altur","colors":{"primary":"#0066FF","light":"#0066FF","dark":"#0066FF"},"logo":{"light":"https://mintcdn.com/altur/D4WthK6Jl2QiKslz/logo/light.svg?fit=max\u0026auto=format\u0026n=D4WthK6Jl2QiKslz\u0026q=85\u0026s=20f8f677ccc5d294c37dc46192e3ea74","dark":"https://mintcdn.com/altur/D4WthK6Jl2QiKslz/logo/dark.svg?fit=max\u0026auto=format\u0026n=D4WthK6Jl2QiKslz\u0026q=85\u0026s=bba6b7c061d8e259a4fd8c730fc5f443"},"favicon":"https://mintcdn.com/altur/D4WthK6Jl2QiKslz/favicon.png?fit=max\u0026auto=format\u0026n=D4WthK6Jl2QiKslz\u0026q=85\u0026s=f0a4001cb667a302a1c7450a03343056","background":{"decoration":"grid","color":{"light":"#FFFFFF","dark":"#0D1117"}},"navbar":{"links":[{"href":"https://altur.io/blog","label":"Blog"}],"primary":{"type":"button","label":"Open App","href":"https://app.altur.io"}},"footer":{"socials":{"github":"https://github.com/alturio","linkedin":"https://www.linkedin.com/company/alturio"}},"styling":{"latex":false},"navigation":{"languages":[{"language":"en","default":true,"href":"en/documentation/introduction"},{"language":"es","href":"es/documentation/introduction"}]}},"deployment":{"deploymentMetadataValue":{"subdomain":"altur","hasAudioNarration":false,"actualSubdomain":"altur","customDomains":["docs.altur.io"],"gitSource":{"type":"github","owner":"alturio","repo":"altur-docs","deployBranch":"main","contentDirectory":"","isPrivate":false,"mountPath":"","label":""},"chroma":{"liveDeploymentHistoryId":"6acadd7e230feb32d3d87044","collectionId":"08760b2e-5011-4e9f-bbdb-a1a2190a0ad4","schemaVersion":"v3","latestBuiltDeploymentHistoryId":"6acadd7e230feb32d3d87044"},"entitlements":{},"buildId":"6acadd7e230feb32d3d87044","clientVersion":"0.0.3966","searchFilterCounts":[{"language":"en","tag":"API Reference","count":28},{"language":"es","tag":"Referencia de API","count":28},{"language":"en","tag":"API Endpoints","count":20},{"language":"es","tag":"Endpoints de API","count":20},{"language":"en","tag":"Campaigns","count":12},{"language":"es","tag":"Campañas","count":12},{"language":"en","tag":"Webhooks","count":6},{"language":"es","tag":"Webhooks","count":6},{"language":"en","tag":"Webhook Events","count":5},{"language":"en","tag":"Documentation","count":5},{"language":"es","tag":"Eventos de Webhook","count":5},{"language":"es","tag":"Documentación","count":5},{"language":"en","tag":"EndUsers","count":4},{"language":"es","tag":"EndUsers","count":4},{"language":"en","tag":"Calls","count":3},{"language":"es","tag":"Introducción","count":3},{"language":"es","tag":"Llamadas","count":3},{"language":"en","tag":"Getting Started","count":2},{"language":"en","tag":"Messages","count":2},{"language":"es","tag":"Mensajes","count":2}]},"assistantConfig":{},"hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-v7-file-tree","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"pause-universal-search-reconcile","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"per-site-search-delta","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-private-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-nav-generations","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"byok-sep-25","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-agent-model-picker","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-updated-9-15","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"isAtlas":false,"googleFontsInlined":false},"customCss":[],"page":{"pagePath":"es/api-reference/calls/start","slug":"/es/api-reference/calls/start","pageMetadata":{"title":"Start Call","openapi":"POST /call","description":"Starts a Call","href":"/es/api-reference/calls/start"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Starts a Call\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){return _jsx(_Fragment,{})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Start Call","openapi":"POST /call","description":"Starts a Call","href":"/es/api-reference/calls/start"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[],"codeExamples":{}},"jsLinks":[],"openApiReferenceData":{"operation":{"description":"Starts a Call","requestBody":"6a432858-62f9-4db4-a204-49025369056b","responses":{"200":"0df1b22e-93af-4ee7-be19-e5dbb89bbba6","400":"9b752d77-589f-45d3-8321-ca2afa1244bb","401":"c5dee828-0e84-48e6-bd44-8dad77b6d8cf","404":"61eb98f4-c2e9-4276-8b73-60b0a389babb","500":"6c98e04b-4a83-4304-acd6-cc598cfd32f9"},"method":"post","type":"path","servers":["c8d15ecb-4ef9-4af2-8da9-65bf53121690"],"security":["2abef093-c110-4cfb-9665-f370af43e5e8"],"path":"/call","baseUrlOptions":["https://api.altur.io/api/v1.0"],"title":"","codeSamples":[],"requiredOnlyExamples":false,"requestExampleType":"generated","responseExampleType":"generated"},"dependencies":{"parameters":{},"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"agent_id":{"description":"Unique identifier of the Agent that will participate in the Call (formerly Chatbot or Assistant)","type":"string","format":"uuid4","isRequired":true,"uniqueKey":"agent_id","typeLabel":"string\u003cuuid4>"},"phone_number_to":{"description":"E.164 formatted phone number of the EndUser to call","type":"string","format":"e164","isRequired":true,"uniqueKey":"phone_number_to","typeLabel":"string\u003ce164>"},"end_user_display_name":{"description":"Display name of the EndUser to call","type":"string","uniqueKey":"end_user_display_name","typeLabel":"string"},"end_user_context":{"oneOf":[{"type":"string","description":"Context of the EndUser to call","uniqueKey":"end_user_context.oneOf.0","typeLabel":"string"},{"type":"object","description":"Context of the EndUser to call","uniqueKey":"end_user_context.oneOf.1","typeLabel":"object"}],"uniqueKey":"end_user_context","typeLabel":"string | object"},"initial_message":{"description":"Initial message the Agent will say upon the call being answered","type":"string","uniqueKey":"initial_message","typeLabel":"string"}},"required":["agent_id","phone_number_to"],"uniqueKey":"","typeLabel":"object"},"examples":{"Example":{"title":"Example","value":{"agent_id":"\u003cstring>","phone_number_to":"\u003cstring>","end_user_display_name":"\u003cstring>","end_user_context":"\u003cstring>","initial_message":"\u003cstring>"}}},"exampleType":"generated"}},"exampleType":"generated"},"responses":{"0df1b22e-93af-4ee7-be19-e5dbb89bbba6":{"description":"Call response","content":{"application/json":{"schema":{"type":"object","properties":{"id":{"description":"Unique identifier for the Call","type":"string","uniqueKey":"id","typeLabel":"string"},"thread_id":{"description":"Unique identifier of the Thread the Call belongs to","type":"string","uniqueKey":"thread_id","typeLabel":"string"},"thread":{"type":"object","properties":{"id":{"description":"Unique identifier for the Thread","type":"string","uniqueKey":"thread.id","typeLabel":"string"},"agent":{"type":"object","properties":{"id":{"description":"Unique identifier for the Agent","type":"string","format":"uuid4","uniqueKey":"thread.agent.id","typeLabel":"string\u003cuuid4>"},"name":{"description":"Name of the Agent","type":"string","uniqueKey":"thread.agent.name","typeLabel":"string"}},"uniqueKey":"thread.agent","typeLabel":"object"},"end_user":{"type":"object","properties":{"id":{"description":"Unique identifier for the EndUser","type":"string","format":"uuid4","isRequired":true,"uniqueKey":"thread.end_user.id","typeLabel":"string\u003cuuid4>"},"display_name":{"description":"EndUser's display name","type":"string","isRequired":true,"uniqueKey":"thread.end_user.display_name","typeLabel":"string"},"integration_type":{"description":"Enum representing the Integration's channel","type":"string","enum":["api","whatsapp"],"uniqueKey":"thread.end_user.integration_type","typeLabel":"enum\u003cstring>"},"info":{"description":"EndUser's information valuable for interactions with Agents or human agents","type":"string","uniqueKey":"thread.end_user.info","typeLabel":"string"}},"required":["id","display_name","integration"],"uniqueKey":"thread.end_user","typeLabel":"object"},"integration":{"type":"object","properties":{"id":{"description":"Unique identifier for the Integration","type":"string","isRequired":true,"uniqueKey":"thread.integration.id","typeLabel":"string"},"type":{"description":"Enum representing the Integration's channel","type":"string","enum":["api","whatsapp"],"isRequired":true,"uniqueKey":"thread.integration.type","typeLabel":"enum\u003cstring>"}},"required":["id","type"],"uniqueKey":"thread.integration","typeLabel":"object"},"updated_at":{"description":"Last time the Thread was updated","type":"string","format":"date-time","uniqueKey":"thread.updated_at","typeLabel":"string\u003cdate-time>"},"active":{"description":"Boolean describing if automatic responses by the Agent are active on this Thread","type":"boolean","uniqueKey":"thread.active","typeLabel":"boolean"},"blocked":{"description":"Boolean describing if Thread is blocked","type":"boolean","uniqueKey":"thread.blocked","typeLabel":"boolean"},"tags":{"description":"Tags assigned to Thread","type":"array","items":{"type":"object","properties":{"id":{"description":"Unique identifier for the Tag","type":"string","isRequired":true,"uniqueKey":"thread.tags.items.[INDEX].id","typeLabel":"string"},"name":{"description":"Name given to the Tag","type":"string","isRequired":true,"uniqueKey":"thread.tags.items.[INDEX].name","typeLabel":"string"},"color":{"description":"Color used for in-app display of Tag","type":"string","enum":["blue","green","red","pink","purple","orange","yellow"],"isRequired":true,"uniqueKey":"thread.tags.items.[INDEX].color","typeLabel":"enum\u003cstring>"}},"required":["id","name","color"],"uniqueKey":"thread.tags.items.[INDEX]","typeLabel":"object"},"uniqueKey":"thread.tags","typeLabel":"object[]"},"assigned_to":{"description":"Users assigned to Thread","type":"array","items":{"type":"object","properties":{"id":{"description":"Unique identifier for the User","type":"string","isRequired":true,"uniqueKey":"thread.assigned_to.items.[INDEX].id","typeLabel":"string"},"email":{"description":"User's email address","type":"string","isRequired":true,"uniqueKey":"thread.assigned_to.items.[INDEX].email","typeLabel":"string"},"first_name":{"description":"User's first name","type":"string","uniqueKey":"thread.assigned_to.items.[INDEX].first_name","typeLabel":"string"},"last_name":{"description":"User's last name","type":"string","uniqueKey":"thread.assigned_to.items.[INDEX].last_name","typeLabel":"string"}},"required":["id","email"],"uniqueKey":"thread.assigned_to.items.[INDEX]","typeLabel":"object"},"uniqueKey":"thread.assigned_to","typeLabel":"object[]"}},"uniqueKey":"thread","typeLabel":"object"},"type":{"description":"Type of the Call","type":"string","enum":["inbound","outbound"],"uniqueKey":"type","typeLabel":"enum\u003cstring>"},"status":{"description":"Status of the Call","type":"string","enum":["created","queued","ringing","in-progress","forwarding","ended","busy","no-answer","failed"],"uniqueKey":"status","typeLabel":"enum\u003cstring>"},"answered_by":{"description":"Who or what answered the Call","type":"string","enum":["human","machine","unknown"],"uniqueKey":"answered_by","typeLabel":"enum\u003cstring>"},"created_at":{"description":"Datetime from when the Call was created","type":"string","format":"date-time","uniqueKey":"created_at","typeLabel":"string\u003cdate-time>"},"started_at":{"description":"Datetime from when the Call was started","type":"string","format":"date-time","uniqueKey":"started_at","typeLabel":"string\u003cdate-time>"},"ended_at":{"description":"Datetime from when the Call was ended","type":"string","format":"date-time","uniqueKey":"ended_at","typeLabel":"string\u003cdate-time>"},"ended_by":{"description":"Who ended the Call (agent, user or system). Empty if the call never connected","type":"string","enum":["agent","user","system",""],"uniqueKey":"ended_by","typeLabel":"enum\u003cstring>"},"ended_reason":{"description":"Brief reason why the Call ended. Empty if not available","type":"string","uniqueKey":"ended_reason","typeLabel":"string"},"duration":{"description":"Duration of the Call in seconds","type":"integer","uniqueKey":"duration","typeLabel":"integer"},"billed_duration":{"description":"Billed duration of the Call in seconds","type":"integer","uniqueKey":"billed_duration","typeLabel":"integer"},"policy_evaluation":{"type":"object","description":"Policy compliance evaluation results","properties":{"score":{"oneOf":[{"description":"Compliance score from 0 to 10. Formula: (policies_met / applicable_policies) * 10. Null if no applicable policies or evaluation not run.","type":"number","format":"float","uniqueKey":"policy_evaluation.score.oneOf.0","typeLabel":"number\u003cfloat>"},{"description":"Compliance score from 0 to 10. Formula: (policies_met / applicable_policies) * 10. Null if no applicable policies or evaluation not run.","type":"null","format":"float","uniqueKey":"policy_evaluation.score.oneOf.1","typeLabel":"null"}],"uniqueKey":"policy_evaluation.score","typeLabel":"number\u003cfloat> | null"},"policies_evaluated_count":{"oneOf":[{"description":"Total number of policies evaluated","type":"integer","uniqueKey":"policy_evaluation.policies_evaluated_count.oneOf.0","typeLabel":"integer"},{"description":"Total number of policies evaluated","type":"null","uniqueKey":"policy_evaluation.policies_evaluated_count.oneOf.1","typeLabel":"null"}],"uniqueKey":"policy_evaluation.policies_evaluated_count","typeLabel":"integer | null"},"policies_met_count":{"oneOf":[{"description":"Number of policies that were met","type":"integer","uniqueKey":"policy_evaluation.policies_met_count.oneOf.0","typeLabel":"integer"},{"description":"Number of policies that were met","type":"null","uniqueKey":"policy_evaluation.policies_met_count.oneOf.1","typeLabel":"null"}],"uniqueKey":"policy_evaluation.policies_met_count","typeLabel":"integer | null"},"policies_not_applicable_count":{"oneOf":[{"description":"Number of policies marked as not applicable","type":"integer","uniqueKey":"policy_evaluation.policies_not_applicable_count.oneOf.0","typeLabel":"integer"},{"description":"Number of policies marked as not applicable","type":"null","uniqueKey":"policy_evaluation.policies_not_applicable_count.oneOf.1","typeLabel":"null"}],"uniqueKey":"policy_evaluation.policies_not_applicable_count","typeLabel":"integer | null"},"completed":{"description":"Whether the policy evaluation has been completed","type":"boolean","uniqueKey":"policy_evaluation.completed","typeLabel":"boolean"},"completed_at":{"oneOf":[{"description":"When the evaluation was completed","type":"string","format":"date-time","uniqueKey":"policy_evaluation.completed_at.oneOf.0","typeLabel":"string\u003cdate-time>"},{"description":"When the evaluation was completed","type":"null","format":"date-time","uniqueKey":"policy_evaluation.completed_at.oneOf.1","typeLabel":"null"}],"uniqueKey":"policy_evaluation.completed_at","typeLabel":"string\u003cdate-time> | null"},"policies":{"description":"Per-policy evaluation results","type":"array","items":{"type":"object","description":"Individual policy evaluation result","properties":{"policy_id":{"description":"Unique identifier of the policy","type":"string","uniqueKey":"policy_evaluation.policies.items.[INDEX].policy_id","typeLabel":"string"},"policy_name":{"description":"Name of the policy","type":"string","uniqueKey":"policy_evaluation.policies.items.[INDEX].policy_name","typeLabel":"string"},"result":{"description":"Evaluation result","type":"string","enum":["met","not_met","not_applicable"],"uniqueKey":"policy_evaluation.policies.items.[INDEX].result","typeLabel":"enum\u003cstring>"},"explanation":{"description":"LLM-generated explanation of the evaluation","type":"string","uniqueKey":"policy_evaluation.policies.items.[INDEX].explanation","typeLabel":"string"},"evaluated_at":{"description":"When this policy was evaluated","type":"string","format":"date-time","uniqueKey":"policy_evaluation.policies.items.[INDEX].evaluated_at","typeLabel":"string\u003cdate-time>"}},"uniqueKey":"policy_evaluation.policies.items.[INDEX]","typeLabel":"object"},"uniqueKey":"policy_evaluation.policies","typeLabel":"object[]"}},"uniqueKey":"policy_evaluation","typeLabel":"object"}},"uniqueKey":"","typeLabel":"object"},"examples":{"Example":{"title":"Example","value":{"id":"\u003cstring>","thread_id":"\u003cstring>","thread":{"id":"\u003cstring>","agent":{"id":"\u003cstring>","name":"\u003cstring>"},"end_user":{"id":"\u003cstring>","display_name":"\u003cstring>","integration_type":"api","info":"\u003cstring>"},"integration":{"id":"\u003cstring>","type":"api"},"updated_at":"2023-11-07T05:31:56Z","active":true,"blocked":true,"tags":[{"id":"\u003cstring>","name":"\u003cstring>","color":"blue"}],"assigned_to":[{"id":"\u003cstring>","email":"\u003cstring>","first_name":"\u003cstring>","last_name":"\u003cstring>"}]},"type":"inbound","status":"created","answered_by":"human","created_at":"2023-11-07T05:31:56Z","started_at":"2023-11-07T05:31:56Z","ended_at":"2023-11-07T05:31:56Z","ended_by":"agent","ended_reason":"\u003cstring>","duration":123,"billed_duration":123,"policy_evaluation":{"score":123,"policies_evaluated_count":123,"policies_met_count":123,"policies_not_applicable_count":123,"completed":true,"completed_at":"2023-11-07T05:31:56Z","policies":[{"policy_id":"\u003cstring>","policy_name":"\u003cstring>","result":"met","explanation":"\u003cstring>","evaluated_at":"2023-11-07T05:31:56Z"}]}}}},"exampleType":"generated"}},"exampleType":"generated"},"9b752d77-589f-45d3-8321-ca2afa1244bb":{"description":"Unexpected error","content":{"application/json":{"schema":{"required":["error","message"],"type":"object","properties":{"error":{"type":"integer","format":"int32","isRequired":true,"uniqueKey":"error","typeLabel":"integer\u003cint32>"},"message":{"type":"string","isRequired":true,"uniqueKey":"message","typeLabel":"string"}},"uniqueKey":"","typeLabel":"object"},"examples":{"Example":{"title":"Example","value":{"error":123,"message":"\u003cstring>"}}},"exampleType":"generated"}},"exampleType":"generated"},"c5dee828-0e84-48e6-bd44-8dad77b6d8cf":{"description":"Unauthorized","content":{"application/json":{"schema":{"required":["error","message"],"type":"object","properties":{"error":{"type":"integer","format":"int32","isRequired":true,"uniqueKey":"error","typeLabel":"integer\u003cint32>"},"message":{"type":"string","isRequired":true,"uniqueKey":"message","typeLabel":"string"}},"uniqueKey":"","typeLabel":"object"},"examples":{"Example":{"title":"Example","value":{"error":123,"message":"\u003cstring>"}}},"exampleType":"generated"}},"exampleType":"generated"},"61eb98f4-c2e9-4276-8b73-60b0a389babb":{"description":"Agent not found","content":{"application/json":{"schema":{"required":["error","message"],"type":"object","properties":{"error":{"type":"integer","format":"int32","isRequired":true,"uniqueKey":"error","typeLabel":"integer\u003cint32>"},"message":{"type":"string","isRequired":true,"uniqueKey":"message","typeLabel":"string"}},"uniqueKey":"","typeLabel":"object"},"examples":{"Example":{"title":"Example","value":{"error":123,"message":"\u003cstring>"}}},"exampleType":"generated"}},"exampleType":"generated"},"6c98e04b-4a83-4304-acd6-cc598cfd32f9":{"description":"Internal server error","content":{"application/json":{"schema":{"required":["error","message"],"type":"object","properties":{"error":{"type":"integer","format":"int32","isRequired":true,"uniqueKey":"error","typeLabel":"integer\u003cint32>"},"message":{"type":"string","isRequired":true,"uniqueKey":"message","typeLabel":"string"}},"uniqueKey":"","typeLabel":"object"},"examples":{"Example":{"title":"Example","value":{"error":123,"message":"\u003cstring>"}}},"exampleType":"generated"}},"exampleType":"generated"}},"security":{"2abef093-c110-4cfb-9665-f370af43e5e8":{"apiKeyAuth":{"type":"apiKey","in":"header","name":"Authorization","description":"Add `api-key YOUR_API_SECRET_KEY` as the value of the `Authorization` header.","scopes":[]}}},"servers":{"c8d15ecb-4ef9-4af2-8da9-65bf53121690":{"url":"https://api.altur.io/api/v1.0"}},"processedSecurityOptions":[{"schemes":[{"scheme":{"type":"apiKey","in":"header","name":"Authorization","description":"Add `api-key YOUR_API_SECRET_KEY` as the value of the `Authorization` header.","scopes":[]},"schema":{"title":"Authorization","type":"string","description":"Add `api-key YOUR_API_SECRET_KEY` as the value of the `Authorization` header.","isRequired":true,"typeLabel":"string","deprecated":false},"schemeName":"apiKeyAuth","name":"Authorization"}],"title":"apiKeyAuth"}]},"originalFileLocation":"en/api-reference/openapi.json"},"subdomain":"altur","siteName":"Altur","title":"Start Call - Altur","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{"en":{"href":"/en/api-reference/calls/start","matchLevel":1},"es":{"href":"/es/api-reference/calls/start","matchLevel":0}}},"lastModified":"2025-09-23T20:13:11.036Z","originalFileLocation":"es/api-reference/calls/start.mdx","locale":"es"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Starts a Call\">\u003cmeta data-mint-head name=\"application-name\" content=\"Altur\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/altur/-L_trUOSQMv2YyeK/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/altur/-L_trUOSQMv2YyeK/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/altur/-L_trUOSQMv2YyeK/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/altur/-L_trUOSQMv2YyeK/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/altur/-L_trUOSQMv2YyeK/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/altur/-L_trUOSQMv2YyeK/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/altur/-L_trUOSQMv2YyeK/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/altur/-L_trUOSQMv2YyeK/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/altur/-L_trUOSQMv2YyeK/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Start Call - Altur\">\u003cmeta data-mint-head property=\"og:description\" content=\"Starts a Call\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"Altur\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://docs.altur.io/es/api-reference/calls/start\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://altur.mintlify.app/_mintlify/api/og/v2?division=Llamadas\u0026amp;title=Start+Call\u0026amp;description=Starts+a+Call\u0026amp;theme=d457f886f343045339d35962\u0026amp;signature=9e2cda3a6bf659827f327873ef60be3a2eb88b0b419a667bb8296b08a8621d72\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Start Call - Altur\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Starts a Call\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://altur.mintlify.app/_mintlify/api/og/v2?division=Llamadas\u0026amp;title=Start+Call\u0026amp;description=Starts+a+Call\u0026amp;theme=d457f886f343045339d35962\u0026amp;signature=9e2cda3a6bf659827f327873ef60be3a2eb88b0b419a667bb8296b08a8621d72\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/altur/-L_trUOSQMv2YyeK/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"Altur\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#0066FF\">\u003clink data-mint-head rel=\"canonical\" href=\"https://docs.altur.io/es/api-reference/calls/start\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/es/api-reference/calls/start.md\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"es\" href=\"https://docs.altur.io/es/api-reference/calls/start\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"en\" href=\"https://docs.altur.io/en/api-reference/calls/start\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"x-default\" href=\"https://docs.altur.io/en/api-reference/calls/start\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://docs.altur.io/#organization\",\"name\":\"Altur\",\"url\":\"https://docs.altur.io\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/altur/D4WthK6Jl2QiKslz/logo/light.svg?fit=max\u0026auto=format\u0026n=D4WthK6Jl2QiKslz\u0026q=85\u0026s=20f8f677ccc5d294c37dc46192e3ea74\"}},{\"@type\":\"WebSite\",\"@id\":\"https://docs.altur.io#website\",\"name\":\"Altur\",\"url\":\"https://docs.altur.io\",\"publisher\":{\"@id\":\"https://docs.altur.io/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://docs.altur.io/es/api-reference/calls/start#webpage\",\"url\":\"https://docs.altur.io/es/api-reference/calls/start\",\"name\":\"Start Call\",\"description\":\"Starts a Call\",\"dateModified\":\"2025-09-23T20:13:11.036Z\",\"isPartOf\":{\"@id\":\"https://docs.altur.io#website\"},\"breadcrumb\":{\"@id\":\"https://docs.altur.io/es/api-reference/calls/start#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://docs.altur.io/es/api-reference/calls/start#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Altur\",\"item\":\"https://docs.altur.io\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Start Call\",\"item\":\"https://docs.altur.io/es/api-reference/calls/start\"}]},{\"@type\":[\"TechArticle\",\"APIReference\"],\"@id\":\"https://docs.altur.io/es/api-reference/calls/start#apireference\",\"headline\":\"Start Call\",\"name\":\"Start Call\",\"description\":\"Starts a Call\",\"url\":\"https://docs.altur.io/es/api-reference/calls/start\",\"mainEntityOfPage\":{\"@id\":\"https://docs.altur.io/es/api-reference/calls/start#webpage\"},\"dateModified\":\"2025-09-23T20:13:11.036Z\",\"publisher\":{\"@id\":\"https://docs.altur.io/#organization\"},\"isPartOf\":{\"@id\":\"https://docs.altur.io#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"Altur\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"Altur","nav":{"global":null,"languages":[{"language":"en","default":true,"pages":[{"title":"en","href":"/en/api-reference/calls/start"}]},{"language":"es","tabs":[{"tab":"Documentación","pages":[{"title":"Documentación","href":"/es/documentation/introduction"}]},{"tab":"Referencia de API","groups":[{"group":"Introducción","pages":[{"title":"Descripción general de la API","href":"/es/api-reference/introduction"},{"title":"Authentication","description":"Authenticate requests to the Altur API using a valid API key for your organization.","href":"/es/api-reference/authentication"}]},{"group":"Endpoints de API","pages":[{"group":"Llamadas","icon":"phone","pages":[{"title":"Start Call","openapi":"POST /call","href":"/es/api-reference/calls/start"},{"title":"Retrieve Call","openapi":"GET /call/{id}","description":"Returns the Call corresponding to the given identifier","href":"/es/api-reference/calls/retrieve"},{"title":"Retrieve Call Recording","openapi":"GET /call/{id}/recording","href":"/es/api-reference/calls/retrieve-recording"}]},{"group":"Campañas","icon":"megaphone","pages":[{"title":"Listar Campañas","openapi":"GET /campaigns","href":"/es/api-reference/campaigns/retrieve"},{"title":"Detalle de Campaña","openapi":"GET /campaigns/{id}","href":"/es/api-reference/campaigns/retrieve-detail"},{"title":"Crear Campaña","openapi":"POST /campaigns","href":"/es/api-reference/campaigns/create"},{"title":"Actualizar Campaña","openapi":"PATCH /campaigns/{id}","href":"/es/api-reference/campaigns/update"},{"title":"Acciones de Ciclo de Vida","openapi":"POST /campaigns/{id}/{action}","href":"/es/api-reference/campaigns/lifecycle"},{"title":"Listar Contactos de Campaña","openapi":"GET /campaigns/{id}/contacts","href":"/es/api-reference/campaigns/retrieve-contacts"},{"title":"Agregar Contactos a Campaña","openapi":"POST /campaigns/{id}/contacts","href":"/es/api-reference/campaigns/create-contacts"},{"title":"Detalle de Contacto de Campaña","openapi":"GET /campaigns/{id}/contacts/{contact_id}","href":"/es/api-reference/campaigns/retrieve-contact"},{"title":"Eliminar Contacto de Campaña","openapi":"DELETE /campaigns/{id}/contacts/{contact_id}","href":"/es/api-reference/campaigns/delete-contact"},{"title":"Listar Llamadas de Campaña","openapi":"GET /campaigns/{id}/calls","href":"/es/api-reference/campaigns/retrieve-calls"}]},{"group":"Mensajes","icon":"message","pages":[{"title":"Send Message","openapi":"POST /message","href":"/es/api-reference/messages/send"},{"title":"Get Messages","openapi":"GET /message/{thread_id}","href":"/es/api-reference/messages/retrieve"}]},{"group":"Threads","icon":"messages","pages":[{"title":"Retrieve Thread","openapi":"GET /thread/{id}","href":"/es/api-reference/threads/retrieve"}]},{"group":"EndUsers","icon":"user","pages":[{"title":"Create EndUser","openapi":"POST /enduser","href":"/es/api-reference/endusers/create"},{"title":"Retrieve EndUser","openapi":"GET /enduser/{id}","href":"/es/api-reference/endusers/retrieve"},{"title":"Update EndUser","openapi":"PUT /enduser/{id}","href":"/es/api-reference/endusers/update"},{"title":"Delete EndUser","openapi":"DELETE /enduser/{id}","href":"/es/api-reference/endusers/delete"}]}]},{"group":"Webhooks","pages":[{"title":"Descripción general de Webhooks","icon":"webhook","iconType":"regular","href":"/es/api-reference/webhooks/overview"},{"group":"Eventos de Webhook","icon":"bolt","pages":[{"title":"on_call_end","href":"/es/api-reference/webhooks/on-call-end"},{"title":"transfer_started","href":"/es/api-reference/webhooks/transfer-started"},{"title":"transfer_completed","href":"/es/api-reference/webhooks/transfer-completed"},{"title":"campaign.status_changed","href":"/es/api-reference/webhooks/campaign-status-changed"},{"title":"campaign.cycle_completed","href":"/es/api-reference/webhooks/campaign-cycle-completed"}]}]}]}]}]},"title":"Start Call - Altur","buildId":"dpl_cadrRc5H9XQiJQbDFN5mcYRs2PAj","deploymentId":"dpl_cadrRc5H9XQiJQbDFN5mcYRs2PAj","dynamics":["c2aa737661","2b790eda92","b0f84f53ff","a9bb46feb3"],"chunks":["OpenApiReferenceProvider-DKJwRUt2.js","utils-CWD_VS3u.js","cloneDeep-izs3Hzxb.js","_Uint8Array-BVIqJ90l.js","isObjectLike-C8vmzPEN.js","isArray-Dcu1dQ5t.js","utils-oFjciODD.js","toString-BX-iyh8G.js","isSymbol-CSH9U2Gm.js","addUniqueKeysToSchema-C76WsxC3.js","snippetPresets-DvPMxpX_.js","style-to-object-BY3JEAdk.js","v4-DIgz8zy6.js","ApiExamples-CuNQfndH.js","isEqual-BfaiBbcl.js","usePlaygroundInputsStore-BVFpVUoF.js","shallow-t59Jg5Kr.js","getApiPlaygroundDisplay-C_JZ4amX.js","CodeSnippet-CLRDnx_h.js","CodeSnippets-C2myU4kc.js","Page-7TwLLapg.js","getPastedJson-B-JaVXw7.js","icon-BA-iDhH3.js","MethodPill-D4qZABFp.js","DuplicateIcon-THIDKO1O.js","createIcon-CYYJwgFd.js","DynamicMarkdown-UGQuxDKp.js","SectionHeading-jYELb23h.js","axios-vUo_bRtp.js","Markdown-DKsLa3wy.js","clsx-CefdjKz2.js","lib--scc4DXi.js","lib-B8HbPgcC.js","html-void-elements-mCSPHezU.js","dist-BaREnp3o.js","katex-YMM-FMeD.js","marked.esm-CZWythHk.js","AssistantPageLink-sgx_0XzF.js"]}