curl --request GET \
  --url https://api.altur.io/api/v1.0/call/{id} \
  --header 'Authorization: <api-key>'

{
  "id": "<string>",
  "thread": {
    "id": "<string>",
    "agent": {
      "id": "<string>",
      "name": "<string>"
    },
    "end_user": {
      "id": "<string>",
      "display_name": "<string>",
      "info": "<string>"
    },
    "integration": {
      "id": "<string>"
    },
    "updated_at": "2023-11-07T05:31:56Z",
    "active": true,
    "blocked": true,
    "tags": [
      {
        "id": "<string>",
        "name": "<string>"
      }
    ],
    "assigned_to": [
      {
        "id": "<string>",
        "email": "<string>",
        "first_name": "<string>",
        "last_name": "<string>"
      }
    ]
  },
  "created_at": "2023-11-07T05:31:56Z",
  "started_at": "2023-11-07T05:31:56Z",
  "ended_at": "2023-11-07T05:31:56Z",
  "duration": 123,
  "billable_duration": 123,
  "policy_evaluation": {
    "score": 123,
    "policies_evaluated_count": 123,
    "policies_met_count": 123,
    "policies_not_applicable_count": 123,
    "completed": true,
    "completed_at": "2023-11-07T05:31:56Z",
    "policies": [
      {
        "policy_id": "<string>",
        "policy_name": "<string>",
        "explanation": "<string>",
        "evaluated_at": "2023-11-07T05:31:56Z"
      }
    ]
  }
}