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Returns the Thread corresponding to the given indentifier

Retrieve Thread

EndUser's information valuable for interactions with Chatbots or human agents

Enum representing the Integration's channel

apiKeyAuth

Welcome to Altur's documentation. Explore detailed guides, API references, and more to help you maximize Altur's capabilities.

Introduction

Altur's APIs lets you interact programatically with your Altur organization.

API Overview

Authenticate requests to the Altur API using a valid API key for your organization.

Authentication

Access the recording of a Call in form of a file stream

Retrieve Call Recording

Sends Message to the Thread between a Chatbot and an EndUser, returns the Message created from the request, the Messages generated in response, and returns information about the Thread between the Chatbot and EndUser

Send Message

Get a all Messages in a Thread, ordered from oldest to most recently sent

Get Messages

Create EndUser

Returns the EndUser corresponding to the given indentifier

Retrieve EndUser

Update EndUser

Delete EndUser

Recieve real-time updates from Altur directly to your backend or CRM.

Webhooks Overview

Triggered at the end of a call to provide detailed Call and End User information.

Getting Started

API Endpoints

Webhooks

Retrieve Thread

Authorizations

Path Parameters

Response