GET
/
call
/
{id}
cURL
curl --request GET \
  --url https://api.altur.io/api/v1.0/call/{id} \
  --header 'Authorization: <api-key>'
{
  "id": "<string>",
  "thread": {
    "id": "<string>",
    "agent": {
      "id": "<string>",
      "name": "<string>"
    },
    "end_user": {
      "id": "<string>",
      "display_name": "<string>",
      "integration_type": "api",
      "info": "<string>"
    },
    "integration": {
      "id": "<string>",
      "type": "api"
    },
    "updated_at": "2023-11-07T05:31:56Z",
    "active": true,
    "blocked": true,
    "tags": [
      {
        "id": "<string>",
        "name": "<string>",
        "color": "blue"
      }
    ],
    "assigned_to": [
      {
        "id": "<string>",
        "email": "<string>",
        "first_name": "<string>",
        "last_name": "<string>"
      }
    ]
  },
  "type": "inbound",
  "status": "created",
  "answered_by": "human",
  "created_at": "2023-11-07T05:31:56Z",
  "started_at": "2023-11-07T05:31:56Z",
  "ended_at": "2023-11-07T05:31:56Z",
  "duration": 123,
  "billable_duration": 123
}

Authorizations

Authorization
string
header
required

Add api-key YOUR_API_SECRET_KEY as the value of the Authorization header.

Path Parameters

id
string
required

The identifier of the Call to return

Response

Call response

id
string

Unique identifier for the Call

thread
object
type
enum<string>

Type of the Call

Available options:
inbound,
outbound
status
enum<string>

Status of the Call

Available options:
created,
queued,
ringing,
in-progress,
forwarding,
ended,
busy,
no-answer,
failed
answered_by
enum<string>

Who or what answered the Call

Available options:
human,
machine,
unknown
created_at
string<date-time>

Datetime from when the Call was created

started_at
string<date-time>

Datetime from when the Call was started

ended_at
string<date-time>

Datetime from when the Call was ended

duration
integer

Duration of the Call in seconds

billable_duration
integer

Billable duration of the Call in seconds